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All pens and pencils may be returned within the first 30 days after purchase for exchange. Of course, the pen must be in perfect, unused condition.
Your pen is warranted against defects for 3 YEARS. Defects do not include bark incursions, voids or other naturally occurring elements of the wood or other material. These are inherent in the selection of a natural material and will have enhanced their beauty.
At any time during the three years should your pen not function as intended, simply contact us for return authorization. We will repair or replace your pen and postage will be paid by us.
Our warranty does not extend to ink cartridges, refills or pencil leads which are consumed through use. We offer additional ink, refills and leads which can be purchased at the same time as your pen, or later
All pens have a hard-wearing finish that will not be affected by constant handling. To care for ypur new pen please click on the ' caring for your wooden pen' link.
I know you will be happy with my pens, and with my guarantee you should have many years of writing pleasure.
If you have any questions at all please contact me .
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